June 2012

Can Empathy Be Taught? We Tried!

student exercise empathy senior citizen
Teams race to complete everyday tasks with vision, mobility hampered
student empathy exercise
Student teams race to do everyday tasks with foggy glasses and clumsy gloves

Ever had trouble opening a pickle jar? We tried to give undergraduate students an understanding of this problem through the eyes and hands of senior citizens! Last spring a marketing class session was devoted to a unique exercise – a relay-type race called the “Pickle Olympics” where each student donned a tie-dye jacket, translucent glasses, and clumsy gloves then attempted one of 30 challenges. Challenges included finding the proper medication on a table full of pill bottles, throwing a frisbee to a ‘grandchild’ mannequin, opening a band-aid and applying it properly, dispensing a precise amount of water using a measuring cup, … and the finale, of course, required them to open a pickle jar with their large gloves already smeared with hand lotion!

The learning objective of the Pickle Olympics was to develop a sense of empathy among the students and help them discover new product ideas and innovations for the senior market not considered before. A student’s experience with everyday activities is very different from an elderly person’s, mainly due to differences in physical strength, vision, and mobility. The students came away from this experience with a fresh perspective – and a long list of new product ideas designed to assist senior consumers with everyday hassles!

Have you tried something like this with students? We’d like to hear about it!

Should Schools Compete or Collaborate?

Student photo shoot for a local school
Student video session benefiting a local elementary school
Student project for a local school
Student photo session for local school

One’s view of a working system differs depending on your vantage point. Cooperation is more likely to be practiced and embraced when it helps both parties reach their goals. It’s a fact of life that schools at every level compete with each other to some degree for (increasingly) scarce resources. But in the area of community service, schools would benefit greatly by cooperating more. There are many good examples of students, staff, and faculty from different schools joining forces on behalf of a worthy cause, but there aren’t nearly enough.

We decided to see if cooperating with a “competitor” could yield benefits for our community. Our students had identified 2 worthy non-profit clients (an elementary school and a high school) that needed help, but they could not afford to pay professional agencies. For sure, agencies do a great deal of wonderful ‘pro bono’ work for organizations all over the nation, but -as you might imagine- they are overwhelmed with requests. Our students are great at doing the research, developing the strategies, and building a communication plan, but they needed the help of students who had good production and design skills. So this Spring we reached out to one of our “competitor” schools and asked if they wanted to join us on these projects – and they eagerly agreed! (I guess nobody had asked before!)

For the first time that we are aware of, these two schools that normally compete fiercely in sports, for students, for faculty, … found a way to combine their strengths to benefit 2 great local organizations. And, yes, we definitely plan to do this again! (even as we hope to trounce them on the playing fields!)

Have you had a similar experience? Tell us about it!

Learn more about our efforts at: http://www.utulsa.edu/studioblue

Is Research Needed at Undergraduate Institutions?

I recently met Professor Vance Fried, who has made a compelling argument for creating a more affordable college experience while maintaining quality. Below are a few excerpts from his work – I wonder what your thoughts are?

“I didn’t cut any corners in designing CELS [note: College of Entrepreneurial Leadership & Society – a hypothetical college for purposes of demonstrating his ideas]. A laptop is included in tuition, there is a residential college system like Harvard and Yale, faculty are high quality, and the football stadium has a Jumbotron. However, I also didn’t waste any money. I followed a simple design premise: maximize value to the student. Determine what package of benefits (primarily learning) and price is attractive to them. If an activity has a high cost but provides a substantial benefit, then do it; but do it as efficiently as possible. If an activity adds significant cost but only minor benefits, don‟t do it. In sum, my guiding design principle for CELS was never spend money unless the resulting additional student benefit is clearly greater than the additional cost.

[later]
“Producing research is a costly undertaking. From society’s viewpoint, the costs of university research may be justified because it provides a public good, generating new innovation and knowledge in fields like medicine, engineering, and the hard sciences. However, these costs do not do much for educating most students. There may be benefits to the relatively few students in academic, research-oriented graduate programs, but most undergraduates or professional school students fail to ever benefit from these substantial research investments.

“For these reasons, research should be largely eliminated at public regional colleges and most private bachelor’s colleges, whose core business is to educate undergraduates. In these colleges, faculty research activity should range from nonexistent to modest. On the other hand, public and private research universities do have a major research mission. Here, care must be taken to insure that research does not reduce the quality of undergraduate education and that it is not financially subsidized by money meant to be going to education. Research is a legitimate, major E&G cost, but this cost should not be passed on to students in the form of higher tuition.”

Read for yourself: “Opportunities for Efficiency and Innovation: A Primer on How to Cut College Costs,” by Vance Fried.  A pdf is available at http://www.aei.org/papers/education/opportunities-for-efficiency-and-innovation-a-primer-on-how-to-cut-college-costs/

 

Why Teach Students both the ‘Why’ and the ‘How’?

Learning through service
There are plenty of studies, editorials, and news stories bemoaning the rising cost of higher education, but rising costs are only alarming when the quality of the product is remaining constant – who wants to pay more today for the same product you bought yesterday? When a new version of the iPhone or iPad is launched, people happily stand in line to pay more because of the product has significantly improved features, innovation, and benefits. The same is true when we shop for a car or a home – we instinctively associate higher price with higher quality.

So what’s happened with university education? Simply stated, the product has not improved enough to offset the increasing costs. If a parent or high school student was convinced that a particular university experience would absolutely revolutionize one’s life, open doors of opportunity and enrichment, and light a fire of passionate purpose to fulfill his/her potential, they would eagerly search for a way to pay for it, and they would be less likely to complain about the cost.

Universities are quite good at explaining the theoretical underpinnings of behavior, societies, politics, economics, physics, etc. – the “why” – but have not given nearly the same attention at teaching the “how” – i.e., making the knowledge useful or actionable in the real world. As a result, we have graduates with degrees but no deliverables. The education and psychology literature (e.g., Dewey; Kolb) has clearly demonstrated the cognitive benefits from experiential learning, but something deeper happens within students when they convert their interests and passions into projects that benefit others. They begin to get a sense for their place in the world – the very thing they came to college for in the first place.

If universities can teach both the “why” and the “how” of every discipline, they will be closer to offering that transformative experience to students that is truly priceless.

Adapt or Die: Innovation and the Traditional University

“Team Grandfather” – Clock made from old pizza boxes

The traditional university – you know, the one using the same teaching format used in ancient Greece, the one that rewards professors for staying longer (and often doing less), the one that has become some type of “stamp” of educate-ability – must change. I’m not talking about adding sections that accomodate online learning, or putting better computers and projectors into their classrooms, or developing more “race to the bottom” majors that are high on fluff and light on rigor, I’m talking about an overhaul, about innovating and re-energizing in the most thorough sense. Of course, something as inherently institutional as universities must change gradually, but change they must. The university, like every other organization, is part of a market system and must continue to provide significant value, or go the way of the buffalo.

In a recent article in the Feb 12, 2012 issue of  The Chronicle of Higher Education (linked below), a national-award-winning professor who had advocated the technological highway as the path to university improvement has had to rethink his approach and message. The reason, in my opinion, is that the fundamental learning process was not challenged or changed. The ancient Greek model of lecture-theater was only streamlined and made more accessible via a computer interface.

Ask a student what they want from college, from a class, from those amazingly potent 4 years of their lives. What you’ll find is that fundamentally, what students want and need most is engagement. Deep engagement, conversation, and debate with the instructor, with each other, with knowledge, within themselves, and – importantly –  the chance to apply their knowledge through engagement with the community.

At the University of Tulsa, we’re piloting a new approach to higher education, and we hope you’ll make contact with us and join us in the process!

http://chronicle.com/article/A-Tech-Happy-Professor-Reboots/130741/